Job Roles & Responsibilties After Completing MS-102 Certification

Microsoft MS-102 certification is not only a prestigious accomplishment but also opens up a world of opportunities in the digital era. The Enterprise Administrator Expert MS-102 certification provided by Microsoft is not just a mere document, it also serves as your key to a thriving IT career.

Here we provide an outline of what are the roles and responsibilities of Microsoft 365 Administrators in a detailed manner.

So, let’s dig into this Microsoft administrator certification blog!

Who is a Microsoft 365 Enterprise Administrator Expert?

Microsoft 365 Administrators are mainly involved in activities like planning, migrating, deploying, and managing the Microsoft 365 services.

To become a Microsoft 365 Enterprise Administrator, getting the MS-102 Certification is mandatory. As an alternative, you can take the MS-100 and MS-101 exams to earn MS-102 certification.

If you aspire to a career in IT, it is essential to successfully pass the Microsoft 365 Administrator MS-102 certification exam. This certification serves as a gateway to lucrative job prospects, swift career advancement, and enduring professional recognition. 

Overview: MS-102: Microsoft 365 Administrator Certification

MS-102 exam, also known as the Microsoft 365 Administrator, is an associate-level certification test that assesses the expertise of professionals specializing in Microsoft 365 workload management, security, infrastructure, identity, compliance, endpoint management, and application integration.

MS-102 test is designed to confirm your ability to effectively implement and manage cloud and hybrid environments using Microsoft 365 tools. It evaluates your proficiency in areas such as networking, server administration, DNS configuration, and the use of PowerShell for efficient management of Microsoft 365 workloads.

Individuals preparing for MS-102 exams are expected to possess a functional understanding of M365 workloads and must have experience as an administrator in at least one M365 workload, such as Exchange, SharePoint, Skype for Business, or Windows as a Service.

Notably, the Microsoft administrator certification now requires only one exam, MS-102, eliminating the previous requirement of passing both MS-100 and MS-101 exams.

What are the prerequisites for taking the Microsoft 365 Administrator Expert exam?

If you’re considering taking the Microsoft 365 Administrator Expert exam, it’s important to have already completed one of the following prerequisite exams. These exams will provide you with substantial exposure to Microsoft 365 services and features:

  • Microsoft 365 Certified: Modern Desktop Administrator Associate
  • Microsoft 365 Certified: Messaging Administrator Associate
  • Microsoft 365 Certified: Teams Administrator Associate
  • Microsoft Certified: Identity and Access Administrator Associate

Additionally, it’s essential to have a solid grasp of the following concepts before attempting the exam:

  • Fundamental knowledge of TCP/IP, DNS, Firewall, and Routing.
  • Proficiency in PowerShell and familiarity with Microsoft 365 management commands.
  • Understanding the security and infrastructure components integral to Microsoft 365 services.

Being well-versed in these areas will enhance your readiness for the MS-102 exam and ensure a strong foundation in Microsoft 365 administration.

Who is the target audience for MS-102 Certification?


 Microsoft 365 Administrator Training MS102 Course is tailored for individuals seeking to cultivate proficiency in the management and administration of Microsoft 365. Taking the MS-102 training program is advantageous for a range of professionals, including

  • Microsoft 365 Administrators
  • IT Administrators
  • Network Administrators
  • Security Administrators
  • Cloud Engineers
  • Managers overseeing Hybrid Environments
  • IT Professionals in various roles

What are the skills required for getting MS-102 Certification?

While appearing for the MS-102 Certification exam, you must possess the following skills and knowledge:

  • Must have tenant-level implementation knowledge: The candidate who appearing for the MS-102 exam must know how to deploy and manage Microsoft 365 tenants and coordinate across the multiple workloads. 
  • Updated technologies: Must have familiarity with the latest trends and updates in MS365 Certification. It may include Microsoft 365 Defender such as Defender for Cloud, Defender for Identity, Defender for Endpoint, and Microsoft Purview.

Familiarity with the below-mentioned areas can be advantageous:

  • Deploy and manage a Microsoft 365 tenant
  • Implement and manage identity and access in Azure AD
  • Manage security and threats by using Microsoft 365 Defender
  • Manage compliance by using Microsoft Purview

Roles and responsibilities of Microsoft 365 Enterprise Administrator Expert

As a Microsoft 365 administrator, you must take care of the following activities:

  • Function as the integral hub for managing Microsoft 365 workloads.
  • Coordinate the multiple Microsoft 365 workloads.
  • Collaborate with the cloud architects and administrators who are responsible for managing workloads, identity, infrastructure, security, compliance, endpoints, and applications.

It is advisable to possess the following knowledge before attempting the Microsoft 365 Administrator (MS-102) Exam Questions 2023:

  • Strategic Planning for Microsoft 365 Implementation
  • Establishing Microsoft 365 Tenancy and Subscription
  • Oversight of Microsoft 365 Subscription and Tenant Well-being
  • Strategic Planning and Design of Microsoft 365 Identity Management
  • Administration and Synchronization of Microsoft 365 Azure Identities
  • Management of Microsoft 365 User Roles
  • Supervision of Authentication in Microsoft 365
  • Oversight of Microsoft 365 Access Methods
  • Strategic Planning for Office 365 Workload and Application Deployment

What are the job roles you can try after getting MS-102 Certification?

There are various job titles associated with Office 365 Administrator roles, and the specific title for an Office 365 Administrator can differ between companies. The choice of job title often depends on the department and associated responsibilities within a given organization. Additionally, the same job title may have different expectations across different departments.

After completing the MS-102 Certification, you can consider taking the following job roles:

  1. Microsoft 365 Administrator: After completing the MS-102 certification, you can join as a Microsoft 365 admin. After becoming a Microsoft administrator, you can be able to manage and maintain the Microsoft 365 tenant environment. You must also take care of the configuration and optimization activities of the Microsoft 365 services to ensure security and compliance measures.
  2. Microsoft 365 Security Analyst: If you want to continue your journey in security management, then you can go for Microsoft 365 Security Analyst. In this role, you have to monitor and respond to security threats, improving the security posture of the organization and threat assessment activity.
  3. Azure Active Directory Administrator: As an Azure Active Directory Administrator, you should be able to deploy and manage the IAM in the Azure AD. And also you are solely responsible for user identity management and access control activity. 
  4. Compliance Analyst: If you excel in managing compliance through Microsoft Purview, you can pursue a career as a Compliance Analyst. This role involves ensuring that organizations adhere to data compliance regulations and standards, conducting compliance audits, and implementing data governance practices.
  5. Systems Administrator: MS-102 certification can also be valuable for general Systems Administrator roles, especially in organizations heavily reliant on Microsoft 365 services. Your skills in tenant-level implementation and Microsoft 365 management can be applied to maintain and troubleshoot systems effectively.
  6. IT Consultant: As an IT consultant, you can offer your expertise in Microsoft 365 administration and security to various clients or organizations. Your role would involve providing guidance, implementing best practices, and assisting with technology adoption and optimization.
  7. Senior IT Administrator: With experience and further specialization, you can progress to a senior IT administrator role, overseeing larger and more complex Microsoft 365 environments and taking on higher levels of responsibility within an organization.
  8. Cloud Solutions Architect: Your proficiency in Microsoft 365 technologies can lead to a career as a Cloud Solutions Architect, where you design and implement comprehensive cloud solutions that leverage Microsoft 365 services and align with organizational goals.

Also Read : MS-102 Preparation Guide : Microsoft 365 Administrator

Microsoft 365 administrator salary

Pursuing a career as a Microsoft administrator can make you stand out from the crowd and you can get a high Microsoft 365 certified: enterprise administrator expert salary. And also there are numerous MS-102 jobs available around the world.

On average, Microsoft Office 365 administrator salaries in the USA may cost around $20.49 per hour. It may vary as per their expertise and regions.

According to, the Office 365 administrator salary in India can vary between ₹ 2.9 Lakhs to ₹ 11.7 Lakhs.

Steps to becoming a Microsoft 365 (M365) Certified Enterprise Administrator Expert Certification

Undoubtedly, the path to attaining the Microsoft 365 MS-102 certification is challenging, requiring your unwavering commitment and comprehensive preparation for the Microsoft MS-102 exam.

Becoming a Microsoft 365 Administrator is not an easy thing. You have to sort out certain things before appearing for the exam. And here are some steps you can follow if want to clear up the MS-102 exam:

As a first step, you must become familiar with the MS-102 exam objectives by going through the exam syllabus.

Microsoft itself has the MS-102 learning path. Just go through it and know the weightage of all domains. First, become well-versed in the theoretical knowledge by going through MS-102 study guides.

Rather than taking MS-102 online courses, you can simply watch the videos to understand the concepts easily. You can access professional-led video training sessions that cover critical aspects of Microsoft 365 administration.

These videos delve deep into three key areas: 

  • Microsoft 365 tenant management
  • Microsoft 365 identity synchronization
  • Microsoft 365 security and compliance

Next, you have to focus on practical skills. You can nurture your practical skills through our hands-on labs. Relying on hands-on labs can provide an excellent real-time platform to apply your theoretical knowledge. These labs enable you to confront real-world scenarios, translating your learning into practical skills that you can utilize effectively.

Apart from this, try to solve more MS-102 practice tests and MS-102 exam questions available online. By utilizing those, you can strengthen your confidence level while appearing for the exam.

If you are a book lover and intend to grasp an in-depth understanding of MS-102 concepts, you can go through the MS-102 Books available online. For those who prefer self-paced learning, books are a valuable resource. Consider the following books to gain a comprehensive understanding:

Getting connected with experts in the field is one of the excellent ways to shed light on your pathway. Here, you can seek guidance, clarify doubts, and gain invaluable insights from professionals who can provide support and guidance throughout your learning journey.


What are the jobs available for the Microsoft Office Specialist certificate?

  • Office Manager.
  • Executive Assistant.
  • Administrative Assistant.
  • IT Support Technician.
  • SharePoint Specialist.
  • Database Specialist.
  • Workbook Developer.
  • Research Analyst.

What is MS-102 certification?

The MS-102 is a certification exam offered by Microsoft, designed to assess your expertise in the administration of Microsoft 365 and your ability to manage Microsoft 365 tenant-level implementation and administration across both cloud and hybrid environments. It serves as a substitute for the previous MS-100 and MS-101 exams.

What are the most reliable MS-102 exam dumps?

It is strongly advisable not to use any MS-102 exam dumps. Instead, you can take MS-102 exam tests, MS-102 practice tests, and much more to familiarize yourself with the MS-102 exam concepts.

How many questions are on the MS-102 exam?

 MS-102 exam contains 60 questions approx. To pass this exam, you must go through the MS-102 exam domains.


Hope this article provides necessary information about the roles and responsibilities of Microsoft 365 Administrator, Office 365 admin salaries, MS-102 certification, the target audience for MS-102, and so on. If you want to know about the MS-102 certification, try to take our MS-102 exam study guides, MS-102 practice tests, and so on.

We also come up with real-time settings such as hands-on labs and sandboxes to improve your practical skills.

About Dharmendra Digari

Dharmalingam carries years of experience as a product manager. He pursued his MBA, which honed his skills of seeing products differently than others perceive. He specialises in products from the information technology and services domain, with a proven history of expertise. His skills include AWS, Google Cloud Platform, Customer Relationship Management, IT Business Analysis and Customer Service Operations. He has specifically helped many companies in the e-commerce domain establish themselves with refined and well-developed products, carving a niche for themselves.

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