If you are not satisfied with our products, the refund request must be initiated within 7 days from purchase. Additional restrictions are
If you could not pass the actual exam, the refund request must be initiated within 10 days after receiving the exam results. Additional restrictions are
Note: We cannot provide a refund for a purchase that is more than 5 months older.
One of our support team members will contact you regarding your refund request. You can also contact us at [email protected] when you need assistance in cancellation or refund.
Please note that all refunds and cancellations will be processed within 10 business days after the request is received and approved.