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CRM Systems

CRM systems or ‘Customer Relationship management’ systems form the backbone of every organization’s sales and marketing team. This post gives a brief insight into the necessity for dealing with CRM systems, the different types of CRM systems, the main vendors of CRM technology and various features of CRM technology. History of CRM systems: Going back in time, when the Internet was not alive the only relationship between a customer and a business was through a brick and mortar store. The use of computers was still in its infancy and the only way to track regular customers, new enquiries and leads […]

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Java 8 Lambda Expressions

The Java programming language introduced in 1996 by Sun Microsystems as a cross platform environment and an object oriented programming structure has undergone tremendous changes.  From introducing inner classes, JDBC, RMI, Annotations, the latest addition to the Java world is the entry of Lambda expressions. This post will provide an overview of ‘Lambda expressions’ and why it is necessary. Missing feature of Java: Java the strictly object oriented programming language makes one think only in terms of objects and classes. Given that time has evolved and more languages have come into existence with a different set of features – the

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Planning Or Execution Which Is More Difficult?

Project planning and execution both plays important role in the successful completion of any project. Execution of a project totally depends upon what you’ve planned for your project. If the project planning is done properly then there will be less chances of risk to the project. Once a project plan is ready then for its execution, one can use any of the Project Management tools available in market like Asana, Trello, Basecamp, Orchestra etc. based on their project requirements. Project planning is the harder among the two because when that is achieved perfectly the Execution becomes easy. If you fail

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Anonymous Inner Classes

Having dealt with inner classes in earlier posts this post deals with anonymous inner classes – an even more different type of code that causes more confusion for the amateur programmer. What are anonymous inner classes? ‘Anonymous inner classes’ or ‘Anonymous classes’ as the name suggests is creating an inner class with no name. Here is a simple program that illustrates the working of the anonymous class. Program 1: //Program to illustrate anonymous inner class package whizlabs; class anon_1 {      public static void main(String args[]){               pgm p1=new pgm();                pgm p=new pgm(){ // start of

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Difference Between Project, Program, Portfolio and Operational Work

PMP certification focus on applying best practices for managing project but no it is not mandatory to apply all the rules and a project manager needs to use his own judgement what to follow in real world. Difference between Project, Program & Portfolio As per PMBOK fifth edition project is a temporary endeavour with a start and end date, it provides a unique output. Reasons for a need a project: Market Demand Customer Requirement Environment or Regulatory conditions Business case to achieve cost efficiency Sometimes we may need to execute a series of projects; program is a collection of related projects. A

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How to identify foreseen/unforeseen risks in your project?

Risks can be foreseen or expected resulting in contingencies built into your project plan. A good project manager is able to identify the issue at the earliest, work out a solution to mitigate the problem and align the expectation of the stakeholders. Some of the risk can be Natural calamities. Major requirement or design/architectural changes in the middle of the project. Impacts to project in terms of Cost and/or schedule due to change in business priority. Replacement wiring installed and old wiring not removed caused the ceiling to collapse overnight and shut down all terminal access in the offices except in central

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Importance of Emotional Intelligence (EI) in Project Management (PM) and its success

Project Managers must develop certain skills that allow them to have a good relationship with both their staff and prospective customers. This would significantly assist in building better relationships, motivating teams, negotiating and managing change which can augment the chances of a project’s success. What it mean is that the emotions have to be considered in the 2 ways: from the Project Manager to others and from others to oneself. As far as the assessment of a successful project is concerned, it is difficult to identify the correct parameter to judge. Engagement of Project Manager with project team and key stakeholders

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Need Of Governance In An Organization

It is important for every individual to understand the need and what outcome the top management is looking to achieve with the implementation of governance. And then find out the cracks and how PMO (Project Management Office) can successfully build projects & process to fix them. As per the international standards (ISOs) relating to projects and project management you will see references to the commitment and active involvement of top management which emphasizes this organization-wide context. Project governance must be go down to project level where Project Steering Groups or Project Boards have responsibility. The successful way is to first

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Net Neutrality in India – what will happen?

Now that ‘Net Neutrality’ or ‘NN’ is on everyone’s mind and it is creating a flurry of outbursts and supporters, this post aims to provide a brief overview of what is meant by net neutrality and what will happen if it is not enforced. The term ‘Net Neutrality’ itself was created by Tim Wu, a Columbia University professor in 2003(who wouldn’t have dreamt that it would be the point of high interest worldwide!) Overview: The whole debate on net neutrality began in earnest in India when one of the big   telecom companies decided to charge more for consumers using Skype

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Mobile security

Look around you and you will see the world crouching and twiddling its thumbs on a rectangular electronic device or speaking on a bigger than normal handset with a faraway look- the “smart phone”! No longer is the phone just considered a “phone” for oral communication purposes but it is used for other purposes as well – like bill payment, online shopping, chatting, social networking, instant messaging, playing games and so on. “Smart phones” or “mobiles” have become cheap and much more affordable enabling the world to slowly but surely move from a strictly desktop society to a more mobile

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