{"id":73930,"date":"2019-12-29T04:27:35","date_gmt":"2019-12-29T04:27:35","guid":{"rendered":"https:\/\/www.whizlabs.com\/blog\/?p=73930"},"modified":"2019-12-30T06:57:28","modified_gmt":"2019-12-30T06:57:28","slug":"top-reasons-to-consider-self-service-azure-bots","status":"publish","type":"post","link":"https:\/\/www.whizlabs.com\/blog\/top-reasons-to-consider-self-service-azure-bots\/","title":{"rendered":"Top Reasons to Consider Self-Service Azure Bots"},"content":{"rendered":"

Automation is the buzzword for the present technological landscape. Every business process seeks automation for improvement in productivity and cost-effectiveness. The popularity of\u00a0Azure bot\u00a0also rides a lot on the multiple benefits brought by automation. Repetitive tasks do not require manual intervention, and chatbots have become consistently talked about the topic since mid-2016. The bot platform market involves various frameworks with the Microsoft Bot Framework being one of the most popular ones. Virtual assistants help in performing simple and repetitive tasks such as addressing customer queries or issues simply.\u00a0<\/span><\/p>\n

Therefore, if you are wondering \u2018why Azure bot,\u2019 then you should know that they are a great instrument for customer service support. Self-service bots help in automation of repetitive employee interactions where human intervention is not completely valid. One of the examples of the applications of self-service bots is evident in supporting employees to submit IT service ticket requests. In addition, self-service bots can help in providing employees with answers to questions regarding common benefits.\u00a0<\/span><\/p>\n

The following discussion would go through some essential insights into the Microsoft\u00a0Azure bot service<\/a>. The important highlights of the discussion include a definition of the bot service and crucial components of the bot service on Azure. Finally, the discussion would dive into the important reasons to clarify the use of Azure self-service bots.\u00a0<\/span><\/p>\n

Azure services provide a number of capabilities to the Microsoft Azure users. Here we enlist top Azure services<\/a> that are most popular at present!<\/p><\/blockquote>\n

Creating a Self-Service Bot on Azure<\/span><\/h2>\n

The\u00a0Azure bot\u00a0service helps in obtaining the core components for the creation of bots. The service also includes Bot Framework SDK for the development of bots. In addition, you can also get the bot service for the connection of bots to channels. Every bot that you create registers automatically with the Bot service of Azure. The creation of bots with Microsoft\u00a0Azure bot service\u00a0is parallel to yet independent from the ways to create a bot locally. The sole prerequisite for creating a self-service bot on Microsoft Azure is an Azure account.\u00a0<\/span><\/p>\n

Let us take a look at the steps for the creation of a new bot service on Microsoft Azure presented as follows.<\/span><\/p>\n

    \n
  1. First of all, log into the Azure portal.<\/span><\/li>\n
  2. Click on the \u201cCreate a new resource<\/strong>\u201d link found at the top left-hand corner of the Azure portal. You have to select the option of \u201cAI + Machine Learning<\/strong>,\u201d and then the \u201cWeb App Bot<\/strong>\u201d option.\u00a0<\/span><\/li>\n<\/ol>\n

    You can find a new blade with an outline of information regarding the Web App Bot.<\/span><\/p>\n

    Preparing to become a certified Azure professional? Check our\u00a0Azure Certifications Training Courses<\/a>\u00a0now!<\/p><\/blockquote>\n

    Configuration of the Bot<\/span><\/h3>\n

    The \u201cBot Service\u201d blade would require information regarding the bot from the user. An insight into different properties in the configuration of\u00a0self-service Azure bots\u00a0could help in obtaining deeper clarity regarding their efficacy.\u00a0<\/span><\/p>\n

      \n
    1. The first property in the configuration of\u00a0Azure bot\u00a0is the \u2018Bot name\u2019 that would signify the display name of a bot in channels and directories.\u00a0<\/span><\/li>\n
    2. \u2018Subscription\u2019 property of a bot indicates the choice of Azure subscription used for the bot.\u00a0<\/span><\/li>\n
    3. The \u201cResource Group\u201d property allows the creation of a new resource group or selects from an existing one.\u00a0<\/span><\/li>\n
    4. The \u201cLocation\u201d property in the configuration of the bot refers to the geographic location of the selected resource group. The recommended best practice regarding location is choosing a location that is closest to customers. Furthermore, it is important to note that the location cannot be changed after the creation of the bot.\u00a0<\/span><\/li>\n
    5. The \u2018Pricing tier\u201d property in the configuration of the\u00a0self-service Azure bots\u00a0indicates the pricing tier for the bot.\u00a0<\/span><\/li>\n
    6. The \u201cApp name\u201d property indicates the unique URL name for the bot, including alphanumeric and underscore characters only.\u00a0<\/span><\/li>\n
    7. \u201cBot template\u201d property in the configuration gives the option for selecting SDK v4 and then either C# or Node.js for a quick-start.\u00a0<\/span><\/li>\n
    8. The \u201cApp Service plan\/Location\u201d configuration property involves the selection of an app service plan location. Users have to choose the same location as the bot service.\u00a0<\/span><\/li>\n
    9. The \u201cLUIS Accounts\u201d property in the configuration of Azure bot is another advantage for users. This enables the association of LUIS application with a specific Azure resource after the migration of LUIS Resources to an Azure resource.\u00a0<\/span><\/li>\n
    10. \u201cApplication Insights\u201d property in the configuration of Azure bots also offers credible advantages in observing their functionality.\u00a0<\/span><\/li>\n
    11. The final component in Azure nots is the \u201cMicrosoft App ID and password.\u201d This option helps users to set a Microsoft App ID and password manually. By default, users get a new Microsoft App ID and password during the bot creation process. For manual creation of app ID and password, users should ensure that the supported accounts types are set at \u201cAccounts in any organizational directory and personal Microsoft Accounts.\u201d\u00a0<\/span><\/li>\n<\/ol>\n

      Then, you can click on \u201cCreate\u201d for creating the bot service and then ensure deployment of the bot to the cloud. Such a process could take several minutes for completion. The \u201cNotifications\u201d can help you find whether the bot creation process is complete or not. The notifications change to \u201cDeployment succeeded\u201d from \u201cDeployment in progress.\u201d Users can access the resources blade of the bot by clicking on the \u201cGo to resource\u201d button. Following this, you can test your\u00a0Azure bot\u00a0in the \u201cBot Management\u201d section by clicking on \u201cTest in Web Chat.\u201d\u00a0<\/span><\/p>\n

      Microsoft offers a number of development tools for any developer to develop cloud applications. Check out the list of top Microsoft Azure development tools<\/a>!<\/p><\/blockquote>\n

      Reasons to Choose <\/span>Self-Service <\/span>Azure Bot<\/span><\/h3>\n

      So, the Microsoft\u00a0Azure Bot framework\u00a0provides simple and efficient approaches for the creation and testing of self-service bots. The benefits of controlling the configuration of\u00a0Microsoft Azure chatbot\u00a0offer flexible opportunities for the creation of self-service bots according to business needs. Apart from these explicit advantages, there are many other reasons to solve doubts regarding \u201cwhy Azure bot.\u201d\u00a0<\/span><\/p>\n