Skillsets:

This credential is designed to position you as the administrator who bridges productivity, AI-capabilities, and enterprise governance in a modern workspace.

Identify the core features and objects of Microsoft 365 services
Understand data protection and governance tasks for Microsoft 365 and Copilot
Perform basic administrative tasks for Copilot and agents

Who Should Take This Certification

This certification is ideal for professionals who:

Support or administer Microsoft 365 environments where Copilot and agent-capabilities are deployed.
Work as Microsoft 365 administrators, IT operations specialists, AI support administrators or solution specialists focusing on Microsoft productivity + AI workloads.
Are responsible for defining or enforcing governance, security and usage policies in Microsoft 365 with AI/agent-enabled features.
Want to understand how to integrate and manage Copilot & agent-capabilities within Microsoft 365 services.

Recommended Experience

Before starting, it’s helpful if you’ve already handled tasks related to:

Managing everyday Microsoft 365 services - identity, security, governance, and compliance
Navigating the major admin centers used across Microsoft 365
Working with modern workplace tools that involve AI or automation
Basic exposure to Copilot features or agent-based workflows

You don’t need to be an expert, but you should be comfortable finding your way around the Microsoft 365 ecosystem.

Why This Certification Is Important

AI-driven productivity isn’t a future concept anymore; organizations are already adopting it. This certification helps you:

Prove that you can support Microsoft 365 environments where Copilot and agents are actively assisting users
Adapt your admin skills to include newer AI features without losing sight of governance, compliance, or security
Position yourself as someone who understands both traditional Microsoft 365 administration and the shift toward automated, AI-assisted workflows

Companies want people who can balance innovation with responsibility and that’s exactly what this certification prepares you for.

What You Will Be Able to Learn

By the end of the program, you’ll be able to:

Explain the main components of Microsoft 365 and how they connect to Copilot and agent behaviors
Understand how data protection, compliance rules, and governance frameworks apply to AI-related workloads
Perform day-to-day administrative tasks for Copilot and agents assigning licenses, tracking usage, creating or adjusting agents, and managing their lifecycle

The goal is to make you confident in running and supporting AI functionality across an organization.

Exam AB-900: Microsoft 365 Copilot & Agent Administration Fundamentals
Prior Certification:	Not Required
Exam Validity	Lifetime
Exam Fee	$99 USD [It may varies based on the country]
Exam Duration:	45-65 minutes
No. of questions	40-60 Questions [Question count may varies from one person to another]
Passing Marks/Score	700
Recommended Experience	Candidates for this certification should be familiar with Microsoft 365 core services, security, identity and access, data protection, and governance, as well as Microsoft 365 Copilot and agents. They should also understand how to use key admin centers like Exchange Online, SharePoint, Microsoft Teams, Microsoft Entra, and Microsoft Purview, have experience with AI-driven productivity tools, and be able to identify core Microsoft 365 components such as users, groups, teams, sites, and libraries. Additionally, they should understand essential security features including authentication methods, conditional access, and single sign-on (SSO).
Exam Format(Question Types)	Multiple Choice, Multiple Response, Yes/No, Active Screen [Drop-Down Option Selection] and, Drag & Drop Type [Aligning, Ordering and Matching]
Languages:	English

Benefits for Professionals & Organizations

For Professionals

Strengthen your skills in managing Microsoft 365 with AI features enabled
Build credibility through an official Microsoft certification focused on next-gen productivity
Develop a balanced skill set that covers security, administration, AI oversight, and governance
Become more valuable in environments that are shifting toward automation and intelligent tooling

For Organizations

Gain administrators who understand how to support AI responsibly
Improve the security and compliance of Copilot and agent deployments
Accelerate adoption of intelligent features without losing control over data or policies
Reduce operational risk with a team that understands AI/agent lifecycle management

Career Impact & Job Roles

People earning this certification often move into roles such as:

Microsoft 365 Administrator (with an AI/agent focus)
Copilot & Agent Support Specialist
AI Productivity Administrator
Enterprise Administration Consultant
AI Governance & Compliance Administrator

It’s a growing area, and this certification helps you stay ahead of that curve.

Why Choose Whizlabs

At Whizlabs, we make complex certifications achievable through:

Updated course content aligned with Microsoft’s latest syllabus for AB-900.
Real-world scenarios focused on Copilot and agent administration in Microsoft 365.
Practice environments simulating Microsoft 365 admin tasks and AI/agent workflows.
Instant performance analytics for each test attempt to identify strengths and gaps.
Affordable access to premium learning materials with lifetime validity.
We’re committed to helping professionals master Microsoft 365 Copilot & Agent administration, not just pass the exam.